We get users here who really just want help writing their story, but don't understand how our site works. There are countless examples. While such questions don't belong on our site, I'd still like to make sure the users get help. Should we redirect users who post questions that are too story based or too broad to The Factory Floor in the hope that they can work out their problem there?
It's nice to point them to the Factory Floor for more open-ended discussions. Just make sure to mention the requirement of having at least 20 reputation on the StackExchange network. It would be incredibly fruststrating for a new user to get their question closed with a terse comment that says "Go there" only to find they are not allowed to do anything "there".
Ideally you would simply write a normal Welcome to WorldBuilding!-comment and add a little sentence like
If you would like a more open-ended discussion you could visit our
[chat]once you have 20 reputation.
A little tip: by using the magic link
[chat] you only link to the generic chat page and not directly the Factory Floor, so as you did in the question here linking to the Factory Floor directly can prevent them from accidentally checking out one of the lesser used chat rooms. But it's also a little bit more work, so if you just come across a post that is in need of a little help but don't have the time to write a longer comment explaining everything: by all means, please direct new users to the
[chat] with a little remark like "once you have 20 reputation".
The chat is not a solution for all problems, but it can certainly help if they are searching for open-ended discussions.
In addition linking the Sandbox can be good to help them work on a draft once they have 5 reputation.